Leadership · Full-time
Retail Manager
$76,515 – $78,000 p.a. + superannuationPosted 12 May 2026
About Us
N & T Family Co Pty Ltd, trading as Four Seasons Lunchbar & Cafe, is a well-established lunchbar and café with a strong reputation for high-quality food and consistent customer service. We specialise in freshly prepared pastries, baked goods, café and lunchbar meals, and a selection of hot meals, catering to a diverse and growing local customer base.
We also proudly offer Vietnamese cuisine, bringing authentic flavours and freshly prepared dishes to our menu. We foster a supportive workplace culture and are dedicated to long-term staff development.
About the Role
We are seeking a reliable and experienced full-time Retail Manager to oversee the overall operations of the store and lead the team to achieve business objectives. This is a senior role responsible for planning, organising, controlling and coordinating daily operations, including staff management, financial performance, stock control, and customer service delivery.
Key Duties & Responsibilities
- Managing and overseeing day-to-day retail operations of the store
- Supervising, training, and coordinating staff to ensure effective team performance
- Preparing staff rosters and managing labour allocation based on operational needs
- Monitoring sales performance and analysing store results to support business decision-making
- Managing stock levels, ordering supplies, and ensuring efficient inventory control
- Ensuring high standards of customer service and handling customer enquiries and complaints
- Implementing and maintaining store policies, procedures, and operational standards
- Monitoring financial performance, including sales targets, expenses, and cost control
- Ensuring compliance with workplace health and safety requirements and relevant regulations
- Liaising with suppliers and coordinating deliveries to maintain stock availability
Qualifications & Experience
Relevant qualification in Business, Management or equivalent experience. Minimum 1 year full-time experience in a retail or hospitality management role.
Skills & Attributes
Strong leadership & team management Excellent communication skills Sales data analysis Organisational & problem-solving skills Fast-paced environment Multiple priorities managementHow to Apply
Please submit your resume to hrfourseasonscafe@outlook.com